Are you a Buffalo homeowner looking for a roofing contractor for a new roof? From cost to quality of customer service, there are undoubtedly many things to consider when choosing a roofing professional. When it comes to residential roof construction, the professionals at AVA Roofing are not only highly skilled roofers, but are committed to delivering exceptional customer service during every stage of a roof replacement.
Here’s what sets AVA apart from the others:
Full inspection onsite and timely estimate
As soon as you call us, we’ll set up a time and date for a visual inspection to provide an estimate on the job site. Our team will give you detailed information about the project, timeline, and what to expect. In many cases, our customers get a full estimate from us before other roofing companies even call them back – our goal is always to promptly respond to every customer who calls us and give them the necessary information they need to make an informed decision about how to move forward with their roof. If you decide to hire us, we’ll come out to your house and sign an agreement. We do not take any deposits for our jobs.
Protecting your home and property
When we arrive on the first day of the job, our first priority is to protect your home. Our roofing contractors begin assembling our ladders and hang tarp from your roof to protect the siding, windows, and screens. We also make sure all your landscaping is protected. We always have a foreman on the job to monitor the job site and our team works closely together to ensure optimal safety at all times. At the end of the project, our team also does a complete cleanup of the job site. From cleaning up nails to eliminating all debris, we are very detailed and will leave your property spotless.
Post-project customer service
We offer a 10-year warranty on full replacement, as well as a material warranty. If you have any questions about your roof after the project is completed, we will be as responsive as possible to address any questions or concerns. As one of our customers, you’re our greatest asset and we want to be the first and only contractor that performs all your current and future roofing needs. We believe our post-project service is just as important as the service you’ll receive before and during your roof replacement.
Having a full roof replacement done can be an overwhelming, especially if it’s you’re first time getting a new roof. If you’d like to learn more about AVA’s process, watch this informational video or get in touch with the team at our Buffalo offices by calling (716) 990-4793.